Last Updated: January 1, 2026
Welcome to grab88. By accessing and using the grab88 website and services (collectively, the "Platform"), you agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and grab88. If you do not agree with any part of these Terms, you must not use the Platform.
grab88 reserves the right to modify, amend, or update these Terms at any time without prior notice. Your continued use of the Platform following any changes constitutes acceptance of those changes. We recommend reviewing these Terms periodically to stay informed of any updates.
These Terms apply to all users of the grab88 Platform, including registered members and visitors. By creating an account, depositing funds, or placing bets on grab88, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety.
For the purposes of these Terms, the following definitions apply:
To use the grab88 Platform and Services, you must meet the following eligibility requirements:
You must be at least 21 years of age to create an account and use the Platform. grab88 strictly prohibits underage gambling. By registering, you confirm that you are of legal gambling age in the jurisdiction of Indonesia. grab88 reserves the right to request proof of age at any time and to suspend or terminate accounts that do not meet this requirement.
The Platform is intended for users who are residents of Indonesia. You must be physically located within a jurisdiction where online gaming is permitted at the time of account creation and usage. You are solely responsible for ensuring that your use of the Platform complies with all applicable local, regional, and national laws and regulations.
You may hold only one Account on the Platform. Creating multiple accounts is strictly prohibited and may result in suspension or closure of all accounts and forfeiture of funds. If you have self-excluded or been excluded by grab88, you may not create a new account without prior written authorization from grab88.
The following individuals are prohibited from using the Platform:
To access certain Services on the grab88 Platform, you must register and create an Account.
During registration, you must provide accurate, current, and complete information including your full legal name, date of birth, email address, phone number, and residential address. Providing false or misleading information is a material breach of these Terms and may result in immediate account suspension or termination.
grab88 employs a Know Your Customer (KYC) verification process to confirm your identity and prevent fraud, money laundering, and underage gambling. You may be required to submit the following documents:
Failure to complete KYC verification within the requested timeframe may result in restrictions on deposits, gameplay, or withdrawals. All documents must be clear, legible, and unaltered.
You are responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login information with any third party. Any activity conducted through your Account will be deemed to have been authorized by you. If you suspect unauthorized access to your Account, you must immediately notify grab88 customer support.
grab88 accepts deposits through the following Indonesian payment methods: Bank BCA, Bank BRI, Bank BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits must be made in Indonesian Rupiah (IDR). Minimum and maximum deposit limits are displayed on the Platform and may vary by payment method.
Most deposits are processed instantly. In rare cases, processing may take up to 15 minutes depending on the payment provider. grab88 does not charge fees for deposits, although your payment provider may impose transaction fees. Deposits must originate from payment accounts registered in your own name. Third-party deposits are strictly prohibited.
Withdrawals are processed to the same payment method used for deposits, or to a verified Indonesian bank account or e-wallet registered in your name. You must complete KYC verification before your first withdrawal. Minimum and maximum withdrawal limits apply and are displayed on the Platform.
grab88 aims to process most withdrawal requests within 15 minutes to 24 hours, subject to verification and security checks. Processing times may be extended if additional verification is required. Withdrawals are processed during business hours (Western Indonesia Time, UTC+7). Requests submitted outside business hours will be processed on the next business day.
grab88 reserves the right to delay or refuse withdrawals in the following circumstances:
grab88 offers various bonuses and promotions including welcome bonuses, deposit bonuses, cashback, and special promotions. Bonuses are subject to specific terms and conditions, including wagering requirements, eligible games, maximum bet limits, and expiration dates. These terms are displayed on the promotion page and must be read carefully before claiming any bonus.
Most bonuses are subject to wagering requirements, meaning you must wager the bonus amount (and sometimes the deposit amount) a specified number of times before bonus winnings can be withdrawn. Wagering contributions vary by game type. Slots typically contribute 100%, while table games may contribute 10-20%. The specific wagering requirement and game contributions are clearly stated for each bonus.
grab88 prohibits bonus abuse, including but not limited to: creating multiple accounts to claim bonuses repeatedly, using betting patterns designed solely to clear wagering requirements with minimal risk, and any other conduct deemed by grab88 to constitute exploitation of promotional offers. Accounts found to be engaging in bonus abuse will be suspended, bonuses forfeited, and winnings voided.
grab88 reserves the right to cancel, withhold, or withdraw any bonus or promotion at any time and without prior notice if fraud, abuse, or violation of Terms is suspected. Unused bonuses may expire after a specified period as stated in the promotion terms.
All Users must play fairly and in accordance with the rules of each game. The use of software, bots, automated systems, or any other methods to gain an unfair advantage is strictly prohibited. grab88 employs sophisticated monitoring systems to detect irregular betting patterns and cheating.
grab88 reserves the right to impose betting limits on any Account, game, or market at any time. These limits may be applied without prior notice and are at grab88's sole discretion.
All game outcomes are determined by certified Random Number Generators (RNG) or, in the case of live games such as live casino and sabung ayam, by the actual events as they occur. grab88 does not manipulate or influence game results. However, grab88 is not liable for technical errors, malfunctions, or third-party provider issues that may affect game outcomes.
In the event of a dispute regarding game results, bet settlement, or any other matter, Users must contact grab88 customer support within 14 days of the disputed event. grab88's decision on all disputes is final and binding. Game logs and transaction records maintained by grab88 will be the definitive record in case of any disagreement.
Users are strictly prohibited from engaging in the following activities:
Violation of these prohibitions may result in immediate account suspension, termination, forfeiture of funds, and potential legal action.
grab88 reserves the right to suspend or terminate any Account at any time, with or without notice, if:
You may close your Account at any time by contacting customer support. Upon closure, you must withdraw all remaining funds. grab88 is not responsible for unclaimed funds in closed accounts after a reasonable notification period.
Users who wish to take a break from gaming may request self-exclusion for a period of 7 days, 30 days, 6 months, 1 year, or permanently. During the self-exclusion period, you will not be able to access your Account or create new accounts. For more information on responsible gaming tools, please visit our Responsible Gaming page.
All content on the grab88 Platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, video clips, and data compilations, is the property of grab88 or its licensors and is protected by Indonesian and international intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without prior written consent from grab88.
The grab88 name and logo are trademarks of grab88. You may not use these trademarks without grab88's express written permission.
To the fullest extent permitted by Indonesian law, grab88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
grab88's total liability to you for all claims arising from your use of the Platform shall not exceed the amount you have deposited into your Account in the six months preceding the claim.
You agree to indemnify, defend, and hold harmless grab88, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Platform shall be resolved through good-faith negotiation between you and grab88.
If a dispute cannot be resolved through negotiation, you agree to submit to the exclusive jurisdiction of the courts of Indonesia. By using the Platform, you waive any objection to the jurisdiction and venue of such courts.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
These Terms, together with the Privacy Policy and any other legal notices published by grab88 on the Platform, constitute the entire agreement between you and grab88 concerning your use of the Platform and supersede all prior agreements and understandings, whether written or oral.
If you have any questions or concerns about these Terms, or if you need to report a violation, please contact grab88 customer support through the following channels:
Our customer support team is available 24 hours a day, 7 days a week, and can assist you in both English and Bahasa Indonesia.
By creating an account and using the grab88 Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. You further acknowledge that you are at least 21 years of age and meet all eligibility requirements set forth in these Terms.
Strict age verification ensures our Platform is accessible only to adults 21 years of age and older.
We believe in transparency. Our Terms are written in clear language so you understand your rights and obligations.
Questions about our Terms? Our customer support team is available around the clock to help clarify any points.
Our Terms include robust security provisions designed to protect your account, personal information, and funds.
We enforce strict fair play rules to ensure all grab88 members enjoy a safe and equitable gaming environment.
Our Terms support responsible gaming with provisions for deposit limits, self-exclusion, and player protection tools.
Our support team is here to help clarify any aspect of our Terms & Conditions